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Frequently Asked Questions
General questions
What is FaxSalad?
How does FaxSalad work?
I currently have a fax machine, or use another online portal, can I keep my number?
Does it work if I'm sending to a normal fax machine?
Can I send faxes internationally?
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Sending faxes
How do I send a fax?
Do I need a number to get faxing?
Do I have to login to the FaxSalad portal to send a fax?
Can I send a fax from my smartphone?
How much does it cost?
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Receiving faxes
How do I know if I received a fax?
How do I receive faxes?
How do I access a fax?
How much does it cost?
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Fax numbers
I already have a fax number, can I bring it to FaxSalad?
If I buy a number from FaxSalad, how long does it take to set up an inbound number?
Can I get a number in another city/country?
How much does it cost?
Is there a setup fee?
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Number porting
How do I port a fax number?
How long does it take to port a fax number?
How much does it cost?
Can I port my number away from FaxSalad if I want to change providers?
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Payment
How does payment work?
What happens my credit runs out?
Can I setup automatic recharge?
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Security
How are my faxes stored?
How long are faxes stored for?
Can I automatically delete faxes when sending or receiving?
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