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Frequently Asked Questions


How does payment work?
FaxSalad runs on a credit top up system. Credit is applied to your account in blocks, by credit card or PayPal, and all transactions are drawn out from this credit balance.
What happens my credit runs out?
You will no longer be able to send and receive faxes. The charge for active fax numbers may be drawn directly from your payment method. If payment cannot be made, the fax number will be deactivated and/or terminated. To avoid disruptions to your service, we recommend enabling automatic recharge for your account.
Can I setup automatic recharge?
Yes, you can configure automatic recharge to ensure your account is always active and avoid interruptions to your service. Login and access the billing page to manage your recharge settings.

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