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Frequently Asked Questions

General questions

What is FaxSalad?
FaxSalad is an online faxing portal providing an affordable, secure, and reliable online faxing solution. Our service enables you to send and receive faxes directly from your web browser, email, or smartphone. You can learn more about FaxSalad here.
How does FaxSalad work?
FaxSalad uses the internet's wonders to replace your fax machine while still being a safe and secure way to send your sensitive data. You can get started sending faxes using just your email address, and if you want to receive faxes, you can buy a number or 'port' your existing number from your current provider. Faxing is accessible from your PC, tablet, or smartphone using our online portal or sending directly from your email client if you prefer. For more information and instructions, visit getting started.
I currently have a fax machine, or use another online portal, can I keep my number?
Yes. Moving to an online fax solution does not mean you have to get a new fax number. You can keep your existing fax number by porting it to your new FaxSalad service. Get started by following the steps in our number porting guide.
Does it work if I'm sending to a normal fax machine?
Yes. Our service still relies on the same traditional fax technology, and you can send faxes to both fax machines and other online fax services.
Can I send faxes internationally?
Yes, you can! FaxSalad does not charge any international rates, and the cost of sending international faxes is flat regardless of your location. You can view the full pricing here.
Can I have more than one fax number?
Yes, you can. There is no limit on the number of fax numbers you can own. If you want to port in bulk numbers from another service please contact our support team.

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